Seri Strong
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Activity overview
Latest activity by Seri Strong-
Seri Strong created an article,
How to Reset Your Password
If you forgot your password or need to change it, follow the steps below. This works for both the Help at Home app and Workday.Reset Your App PasswordOpen the Help at Home app on your phone.On the ...
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Seri Strong created an article,
How to View Your Paystub
Your paystubs are available through Workday, our payroll system. You can access Workday through the Help at Home app or on a computer.Option 1: View Your Paystub in the AppOpen the Help at Home app...
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Seri Strong created an article,
How to Check Your Schedule in the Help at Home App
You can view your upcoming shifts directly in the Help at Home mobile app. Follow these steps to see your schedule.Before You StartMake sure you have the Help at Home app installed on your phone. I...
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Seri Strong created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Seri Strong created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Seri Strong created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Seri Strong created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Seri Strong created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Seri Strong created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Seri Strong created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.